Frequently Asked Questions
Products Information
Do you have sugar-free options?
Our products are crafted with naturally lower sugar and contain no artificial sweeteners. While many sugar-free items in the market rely on artificial sweeteners, we choose a more natural approach and ensure our snacks remain both enjoyable and thoughtfully made with your well-being in mind.
Can I mix and match flavors in the gift box sets?
Yes, you can mix and match flavors in gift box sets. Share your preferred flavours with us and we will do our best to update the packing team before your order is sealed. For faster service, you may reach us on WhatsApp: +65 9117 9599
Once your parcel has been packed and handed over to the courier, changes can no longer be made.
Are your products halal certified?
Yes. All our products are officially halal certified. They contain no gelatin or animal derived ingredients, and are made entirely from fruits and plant based ingredients. Suitable for vegetarians and for those who prefer cleaner treats.
Nutritional Facts
Nutrition Facts about 3.5 Servings per container
Serv. size:16 pieces (30g)
Amount per serving: Calories 110, Total Fat 0.0g (0% DV), Sat. Fat 0.13g (0% DV), Trans Fat 0g, Cholest. 0mg (0% DV), Sodium 5mg (0% DV), Total Carb. 26g (9% DV), Fiber 0g (0% DV),
Total Sugars 10g (Incl. 10g Added Sugars, 20% DV), Protein 0g (0% DV),Vit. D (0% DV), Calcium (0% DV), Iron (0% DV), Potas. (0% DV), Vit. A (0% DV), Vit. B1 (0% DV), Vit. B2 (0% DV).
How many can we consume per day?
There are no artificial sweeteners used, and there is no strict daily limit. As with all foods, enjoying them in moderation is always a good rule of thumb. Stay Safe Stay Healthy :)
Why is the outer layer not sweet?
It is not coated with sugar nor moldy. The outer layer is simply a light dusting of edible flour (rice flour) to prevent the candies from sticking together.
Are these suitable for diabetics?
Yes, as they are lower in sugar and made with natural malt. Still, moderation is recommended.
Are these suitable for vegetarians?
Yes, all of our products are plant-based ingredients only, with no gelatin content.
Can children eat these?
Yes. As long as they are able to chew comfortably. There is a slight mint note, so younger children may want to try a small piece first.
How many can we eat per day? Is there a limit?
There is no fixed limit for an average person, though we do not recommend finishing more than one can a day.
For diabetics, a suggested intake of 5 to 6 pieces a day is advisable.
Do I have to refrigerate it?
No refrigeration is needed. Moisture may form in the fridge, which affects texture. Store in a cool, dry place away from direct sunlight.
Can people with medical conditions eat this?
Yes, as this is not a medicine. Please consult physician if you are pregnant or nursing, taking medication.
Store Information
Can I find your products in physical stores?
Yes, our products are available at the following retail locations:
OG Albert Complex Level 3
OG Peoples Park Level 4
Food Folks @ Lau Pa Sat
Tangs Orchard Plaza B2
NUS Co-op@LT27
SingHealth Pharma Retail Pharmacy (All outlets)
NHG Health Polyclinics Retail Pharmacy (All outlets)
NUHS Polyclinics Retail Pharmacy (All outlets)
Can I do group buy or Corporate Enquiries?
For the bulk orders that needs intricate details, you may WhatsApp directly to +65 91179599 or fill out the form on this page.
Payment & Shipping
What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, Google Pay, and PayNow (Singapore only)
What is the estimated delivery time? (Local & International)
For local orders within Singapore and Malaysia, deliveries are handled by third party logistics partners such as J&T Express and Ninjavan.
Under normal circumstances, delivery takes about 5 to 7 working days.
If you need your order urgently, please contact us directly and we will assist where possible.
For international orders, delivery times vary depending on the destination country and its local logistics network.
As a general guide:
- Asian countries: 7 to 10 working days
- Other regions: 15 to 21 working days or more
How much is domestic shipping charges (Singapore)?
- Orders above $40: Free shipping
- Orders $39.99 and below: $4 delivery fee
Do you ship internationally? What are the charges?
For International shipping, subject to shipping charges respectively during checkout
Asia
- Hong Kong
- Indonesia
- Japan
- Malaysia
- South Korea
- Taiwan
- Thailand
- Vietnam
Rest of the world
- Australia
- New Zealand
- United Kingdom
- United States
- Canada
Some destinations may have restrictions or higher import duties. The checkout page will indicate whether shipping is available to your country and display the applicable fees.
Do take note that the fees are based on parcel weight.
Thank you for your support and understanding.
Order Guide
How can I apply the discount code?
You can enter your discount code during checkout. On the checkout page, there is a field labelled for discount or promo codes. Simply type your code into that space and click apply.
If the code is valid, the discounted amount will be reflected immediately in your order summary.
Why is my discount code sometimes not reflected in the cart?
Most discount codes only apply at the checkout page, not in the cart. The system will prompt a field for you to enter the code during checkout, and the discount will be updated in the final order summary.
My discount code is expired. Can I request an extension?
Extensions are handled on a case by case basis.
Extensions are possible for bulk purchases or during seasonal events. If you would like us to review your request, please contact us and we will be happy to assist.